Utilife Loyalty
How to set up a digital loyalty card
Utilife Loyalty is a digital loyalty stamp card for your business. Follow this guide to set up a card, give stamps, and hand out rewards to your customers.
- 1
Design your card
On the Dashboard, tap Utilife Loyalty. If you don't have a card yet, tap Set one up.
Enter your business name under Business name. Also choose the number under Stamps needed for a reward.
Under What's the reward?, write what the customer gets. For example:
Free coffee on the 10th visit.Check Your stamp link, then tap Create my stamp card.
- 2
Adjust the rules (optional)
On the Utilife Loyalty dashboard, tap Settings. Look for How customers earn stamps.
Under Per order, choose how many stamps to give per order. Under Daily cap, enter the most stamps a customer can earn in one day.
The Daily bonus is an extra stamp on the customer's first order each day. Leave it at
0if you don't want a bonus.You can also choose the Reward type. Tap Save changes when you're done.
- 3
Try it as a customer
Have the customer open your stamp link or scan your business QR code. They enter their phone number and tap View my card.
For a quick stamp, have the customer show the QR code on their card. On the seller dashboard, tap Scan, point the camera at it, then tap the Stamp button that shows their name.
The customer can also tap Request stamp. On the seller dashboard, open the Queue, then tap Accept next to the right customer.
- 4
Unlocking the reward
Once the stamps are complete, Reward unlocked! appears on both the customer and seller screens.
Have the customer show their screen, then hand over the reward written on the card.
If the reward type is Repeating, the card starts over. If it's One-time or Limited, it stops once it reaches the limit you set.
Frequently Asked Questions
Does my customer need to download an app?
No. They just open the Utilife Loyalty link in their phone's browser. They can also scan your business QR code.
What if the customer loses their phone? Do they lose their stamps?
No, as long as they use the same phone number. The card and stamps are saved to that number.
Can I change the reward or the number of stamps?
Yes. Open Settings and edit Stamps needed for a reward or What's the reward?. You'll get a confirmation before current customers' progress is updated.
Why can't a customer get another stamp right away?
There's a four-hour wait before the same customer can get another stamp. Utilife Loyalty also follows the Daily cap you set.
Try Utilife Loyalty
Open the product page for full details, or try the interactive demo first.
Utilife how-to guide